How do I manage App or Protocol plans?

To manage an App or Protocol plan please follow the steps below:

App Plan

1. Log in to your account. 

2. Select the App from the Project list you wish to manage.

3. On the Overview tab click on Manage App Plan.

4. Choose an option by clicking on Select Plan. For example, select a lower plan to downgrade or select Experiment which will cancel your subscription.

5. Click Confirm and you should see a Your plan was changed! notification.

6. Please note: If you see an error notification, you’ll need to remove some of the existing protocols to match the number of protocols supported by the plan you wish to downgrade to.

Protocol Plan

1. Log in to your account. 

2. Select the App from the Project list you wish to manage.

3. On the Overview tab click on the protocol you wish to manage.

4. From the Protocols tab click on Manage Protocol Plan.

5. Choose an option by clicking on Select Plan. For example, to upgrade select Pro or to cancel your subscription, please select Free.

6. Click Confirm and you should see a Your plan was changed! Notification.